Wasted appointments

Non-urgent advice: Wasted appointments last month

In January 2025, we made 9252 appointments available to patients. 3726 of these appointments were in-person.

Sadly, 358 of these in-person appointments were unattended.

Unfortunately, these wasted appointments means patients who need to be seen may struggle to do so. Wasted appointments also increase the overall wait times for patients to be seen.

Every year, approximately £216,000,000 is wasted within the NHS on appointments for patients who failed to show up, on top of the disruption for staff and fellow patients. You can read more on the damaging effects that wasted appointments have on the NHS by clicking here.

January:
Total appointments available this month: 9252
Number of in-person appointments: 3726
Unattended: 358
January:
Total appointments available this month: 8893
Number of in-person appointments: 3928
Unattended: 282


February:
Total appointments available this month: 7733
Number of in-person appointments: 3394
Unattended: 293

March:
Total appointments available this month: 9460
Number of in-person appointments: 3414
Unattended: 279

April:
Total appointments available this month: 8869
Number of in-person appointments: 3589
Unattended: 292

May:
Total appointments available this month: 8331
Number of in-person appointments: 3216
Unattended: 321

June:
Total appointments available this month: 8113
Number of in-person appointments: 2837
Unattended: 231

July:
Total appointments available this month: 9168
Number of in-person appointments: 3661
Unattended: 397

August:
Total appointment available this month: 8380
Number of in-person appointments: 3044
Unattended: 285

September:
Total appointment available this month: 8865
Number of in-person appointments: 3456
Unattended: 296

October:
Total appointment available this month: 11452
Number of in-person appointments: 5842
Unattended: 464

November:
Total appointment available this month: 9719
Number of in-person appointments: 4350
Unattended: 361

December:
Total appointment available this month: 8805
Number of in-person appointments: 3345
Unattended: 243